Service status: Neuroscale is currently transitioning from an interim Google Form to an independent third-party hotline (NAVEX EthicsPoint, Syntrio, or Lighthouse). The hotline link below will be updated as soon as the service is live. Until then, the interim form is provided — see the warning below before using it.
(todo: ship hotline; replace the link in this file.)
Use the hotline
- Web: (todo: replace with permanent hotline URL)
- Phone: (todo: replace with permanent hotline phone number) — toll-free in the U.S.; international numbers listed on the hotline web page.
- Languages: Multilingual intake supported by the hotline vendor.
- Hours: 24 / 7.
- Follow-up: When you submit a report, you receive a case ID. You can return at any time, with no identifying information, and use the case ID to read responses, answer follow-up questions, and provide additional information. The case ID is your only way back into the report — store it somewhere safe.
What’s anonymous, what isn’t
The third-party hotline accepts reports without collecting identifying information about the reporter. Neuroscale does not receive your name, email, IP address, or device identifiers from the hotline. Anonymous reports are handled with the same diligence as identified reports, recognizing the practical limits anonymity places on follow-up. If you choose to identify yourself in the body of the report (for example, by naming yourself or describing your role in detail), the recipient can read what you wrote. The vendor’s intake form does not require you to do so.Interim Google Form (legacy)
While the hotline is being stood up, an interim form is available at the Neuroscale anonymous reporting form.What you can report
Any concern under any of the following policies — and any other concern you don’t feel comfortable raising through normal channels:- Whistleblower Policy — fraud, securities, accounting, retaliation, any law/regulation/policy violation.
- Code of Conduct — discrimination, harassment, hostile-workplace conduct.
- Anti-Bribery & Corruption Policy — bribery, kickbacks, improper payments, FCPA / UK Bribery Act.
- Insider Trading Policy — trading on MNPI, tipping.
- Workplace Violence Prevention Policy — threats, violence, intimidation.
- Information Security Policy — security violations, unaddressed breaches.
- Trade Compliance Policy — sanctions, export controls, anti-boycott.
- AI Acceptable Use Policy — AI misuse.
- Employee Privacy Policy — workforce-data mishandling.
Anti-retaliation
Neuroscale strictly prohibits retaliation against any person who, in good faith, files a report through this channel or any other channel listed in the Whistleblower Policy. See the Anti-retaliation and Right to report directly to the government sections of that policy.When to use a different channel
This page is the right starting point when you want to remain anonymous. If you are willing to identify yourself, faster channels are usually available:- Imminent threat or violence in progress: Call 911 first, then notify security@neuroscale.ai.
- Active security incident: Email security@neuroscale.ai. See Report a security issue.
- HR / harassment / discrimination: people@neuroscale.ai or your manager.
- Ethics / compliance / fraud (identified): ethics@neuroscale.ai.
- Legal / contracts / regulator inquiry: legal@neuroscale.ai.
- Audit Committee escalation: See the Whistleblower Policy.