Policy Owner: CHRO
Effective Date: May 8, 2026
Reviewed: Annually
Next Review: May 8, 2027

Purpose

This Code establishes the working conditions Neuroscale expects of and provides to its staff: inclusive, collaborative, and safe — regardless of gender, sexual orientation, ability, ethnicity, socioeconomic status, or religion (or lack thereof). This Code outlines Neuroscale’s expectations for all staff and the consequences for unacceptable behavior.

Scope

The Code of Conduct applies to all Neuroscale staff — full-time, part-time, and contractor — at every seniority level. It is to be upheld during all professional functions and events:
  • Business hours at any Neuroscale office.
  • Neuroscale-related extracurricular activities and events.
  • Conferences and other professional events attended on behalf of Neuroscale.
  • Working remotely and communicating on Neuroscale resources with other staff.
Neuroscale expects all staff to abide by this Code in all business matters — online and in person — including one-on-one communications with customers and staff pertaining to Neuroscale business. This Code also applies to unacceptable behavior occurring outside business activities when such behavior has the potential to adversely affect the safety and well-being of Neuroscale staff and clients.

Culture and citizenship

A supplemental goal of this Code is open citizenship — staff recognizing the relationships between individual actions and their effects within Neuroscale culture.
  • Be welcoming. Neuroscale is a company that welcomes and supports people of all backgrounds and identities — race, ethnicity, culture, national origin, color, immigration status, citizenship status, social and economic class, education, sexual orientation, gender identity and expression, age, size, family or marital status, pregnancy, political belief, religion or creed, mental and physical ability, genetic information, military or veteran status, and any other characteristic protected by applicable federal, state, or local law.
  • Be considerate. Staff work is used by other people, and each staff member depends on the work of others. Decisions affect users and colleagues — staff take consequences into account.
  • Be respectful. Disagreement is no excuse for poor behavior. Frustration cannot turn into a personal attack. A company where people feel uncomfortable or threatened is neither productive nor pleasant.

Acceptable and expected behavior

Neuroscale staff are expected to:
  • Participate in an authentic and active way.
  • Exercise consideration and respect in speech and actions at all times.
  • Attempt collaboration before conflict.
  • Refrain from demeaning, discriminatory, or harassing behavior and speech.
  • Remain mindful of surroundings and fellow participants, and alert Neuroscale leaders to any dangerous situation, person in distress, or apparent violation of this Code — even where the matter seems inconsequential.
  • Remain respectful at Neuroscale events, which may be shared with members of the public and customers.

Unacceptable behavior

The following behaviors are considered harassment and are unacceptable:
  • Violence, threats of violence, or violent language directed against another person.
  • Sexist, racist, homophobic, transphobic, ableist, ageist, anti-religious, or otherwise discriminatory jokes and language, including jokes or language directed at a person’s military or veteran status, genetic information, pregnancy, or family status.
  • Posting or displaying sexually explicit or violent material.
  • Posting or threatening to post other people’s personally identifying information (“doxing”).
  • Personal insults, particularly those related to any protected characteristic — including gender, sexual orientation, gender identity or expression, race, color, ethnicity, national origin, religion, age, disability, genetic information, pregnancy, family or marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
  • Inappropriate photography or recording.
  • Inappropriate physical contact. Consent is required before touching another person in any manner.
  • Unwelcome sexual attention — sexualized comments or jokes, inappropriate touching, groping, unwelcome sexual advances.
  • Deliberate intimidation, stalking, or following (online or in person).
  • Advocating for or encouraging any of the above.
  • Repeated harassment of others. Staff stop immediately when asked.
  • Other conduct which could reasonably be considered inappropriate in a professional setting.

Weapons policy

No weapons are allowed at Neuroscale events, office locations, or other spaces covered by this Code. Weapons include but are not limited to guns, explosives (including fireworks), and large knives such as those used for hunting or display, or any other item used for the purpose of causing injury or harm. Anyone seen in possession of one of these items will be asked to leave immediately and is subject to punitive action up to and including termination and involvement of law enforcement. Neuroscale staff are expected to comply with all state and local laws on this matter.

Consequences of unacceptable behavior

Unacceptable behavior from any Neuroscale staff member, including those with decision-making authority, will not be tolerated. Anyone asked to stop unacceptable behavior is expected to comply immediately. If a staff member engages in unacceptable behavior, Neuroscale leadership may take any action deemed appropriate, up to and including suspension or termination.

Reporting violations

Any staff member who is subject to or witnesses unacceptable behavior, or has other concerns, should notify an appropriate member of Neuroscale leadership as soon as possible. Available channels:
  • Speaking to a manager or any trusted leader.
  • Emailing ethics@neuroscale.ai.
  • Submitting through the Anonymous Reporting channel — the GlobaLeaks anonymous channel (web — clearnet and Tor — 24/7, multilingual, two-way follow-up via case ID).
It is a violation of this policy to retaliate against any person making a complaint of unacceptable behavior or against any person participating in an investigation. Retaliation may be subject to punitive action up to and including termination.

Disciplinary action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. Neuroscale management determines the seriousness of an offense and takes appropriate action.

Responsibility

It is the CHRO’s responsibility to ensure this policy is followed.

Version history

VersionDateDescriptionAuthorApproved by
1.0May 8, 2026Initial versionCameron WolfeIshan Jadhwani