Required
- Sign in to your Neuroscale email — this enrolls your device in MDM (Rippling).
- Confirm full-disk encryption is enabled — FileVault on macOS, BitLocker on Windows. MDM enforces this; verify in System Preferences / Settings.
- Confirm endpoint protection is running — Rippling. There should be an icon in your menu bar / system tray.
- Set screen lock to 5 minutes of inactivity (also enforced by MDM).
- Enroll in MFA. See MFA setup.
- Install the password manager — Dashlane. See Password management.
- Sign in to Slack — neuroscale.slack.com.
- Install Cloudflare One (WARP) — the standard VPN and Zero Trust access client for all Neuroscale staff. Required to be running whenever your laptop is online; mandatory when working from public Wi-Fi or any network outside a Neuroscale-managed location.
- Install Tailscale only if you need production-infrastructure access — Engineering On-call, System Owners, and engineers with documented production access. Tailscale is not the general employee VPN; if you don’t manage infrastructure, skip it. See Access requests.
Things you should not do
- Don’t disable FileVault / BitLocker.
- Don’t disable or alter endpoint protection.
- Don’t install software from outside official stores or the approved-software list in Notion — request via account requests if you need something.
- Don’t store confidential data on USB drives, external disks, or non-company cloud storage.
When something doesn’t work
Email helpdesk@neuroscale.ai with what you tried and what happened.Returning a laptop
When you leave Neuroscale (or if a device is being replaced), see Offboarding for the return process.Version history
| Version | Date | Description | Author | Approved by |
|---|---|---|---|---|
| 1.0 | May 8, 2026 | Initial version | Cameron Wolfe | Ishan Jadhwani |