Onboarding

Welcome to Neuroscale. This document is the security side of onboarding — what new employees and contractors need to do, and what CHRO / IT do for them.

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Before day 1

CHRO:

• Send signed offer letter, IP agreement, NDA, and Code-of-Conduct acknowledgement.
• Trigger background check via Checkr.
• Trigger device order via the device-procurement process in SharePoint (IT Operations).
• Schedule security-awareness training in Vanta.

IT:

• Provision identity in Rippling (with role-based group membership as the source of truth).
• Issue laptop with full-disk encryption + endpoint protection enrolled.
• Set up MFA enrollment.

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Access-grant gate (background check)

Per the Human Resources Security Policy → Screening, production-scope and customer-data access is not granted until the Checkr background check returns a clear adjudication, or until the General Counsel records an individualized-assessment decision under the FCRA / fair-chance procedures in the Background Checks procedure. The CISO assigns each new role to a background-check tier (T1 / T2 / T3) under the Background-check tiers table; the tier determines both the Checkr package ordered and which access bucket below is reachable on clearance: CHRO records the Checkr return date, tier, and adjudication in Rippling, and IT references that record before provisioning any group membership that confers internal-collaboration or production-scope access. The IT provisioning runbook in SharePoint (IT Operations) enumerates the exact group → bucket mapping, including which groups require a T2 vs. T3 clearance.

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Day 1 (you, the new hire)

• Sign in to your Neuroscale email and acknowledge the company policies.
• Enroll in MFA. See MFA setup.
• Set up your laptop. See Laptop setup.
• Sign in to the onboarding-only tools above. If your Checkr clearance is on file, you will also have access to Slack and team SharePoint sites — if not, you will receive an invitation as soon as clearance returns.

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Within first week

(or on Checkr clearance, whichever is later, for production-scope items)

• Complete security-awareness training in Vanta.
• Read all policies in /policies/ — linked from the home page — and acknowledge each in Vanta.
• Read the Code of Conduct.
• Read Incident reporting.
• Sign in to GitHub, Linear, Dashlane (these are gated behind Checkr clearance per the table above).

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Within first 30 days

• Complete role-specific access onboarding (engineers: production access training; sales: CRM training; etc.).
• Meet with your manager to confirm any additional access needed.

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Tracking

Onboarding is initiated through the Onboarding intake form and completion is tracked in the resulting CHRO onboarding workflow in Linear. Items not completed within their target window are escalated to the new hire’s manager.

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