AI Interaction / Chatbot Disclosure Template

​

Purpose and legal basis

• California Bus. & Prof. Code §17941 (SB 1001 — Bot Disclosure) — disclosure when an automated bot conducts a conversation with a person in California with the intent of incentivizing a purchase or sale of goods or services. Recruiting outreach falls within the disclosure trigger.
• EU AI Act Art. 50(1) — AI-system-interaction disclosure for any AI system intended to interact with natural persons, unless it is obvious from context.
• Utah AI Policy Act §13-72-201 — disclosure for generative AI used in interactions that may influence the recipient.
• State-by-state analogues — Texas TRAIGA chatbot disclosure provisions; Massachusetts and New Jersey advisory guidance.

​

Templates

​

Email (initial outreach)

Subject: {{personalized_subject}}

Hi {{candidate_first_name}},

I'm an AI assistant working with {{customer}}'s recruiting team, operating on
the Arbi recruiting platform by NEUROSCALE LLC. I'm reaching out about the
{{job_title}} role at {{customer}}.

{{personalized_message_body}}

You can talk with a human at {{customer_recruiting_team}} anytime by
replying with "human" or by emailing {{customer_recruiter_email}}. If you'd
prefer not to receive further messages, reply "stop" and I will end this
sequence. To request removal from Neuroscale's broader candidate database,
email privacy@neuroscale.ai with the subject "Sourcing Database — Removal."

{{ai_agent_signature}}

​

SMS (initial outreach)

Hi {{candidate_first_name}} — I'm an AI assistant from {{customer}}'s
recruiting team about the {{job_title}} role. Reply HUMAN to talk to a
recruiter, STOP to end. Msg & data rates may apply. — Arbi, by NEUROSCALE LLC

​

Voice (automated / pre-recorded)

“Hi, this is an automated AI assistant calling on behalf of {{customer}}‘s recruiting team, using the Arbi recruiting platform by Neuroscale. I’m reaching out about the {{job_title}} role. If you’d like to speak with a human recruiter, press 1 or stay on the line. To opt out of future calls, press 9 or say “stop.” This call may be recorded for quality assurance.”

​

In-app or web chatbot (Candidate-facing)

🤖 You are chatting with an AI assistant (Arbi, by NEUROSCALE LLC, on behalf of {{customer}}). Type “human” at any time to be transferred to a recruiter at {{customer_recruiting_team}}. Your conversation may be reviewed by {{customer_recruiting_team}} and is retained per {{customer_privacy_notice_url}}.

​

Channel switch (e.g., email → SMS)

“Hi {{candidate_first_name}} — just letting you know, this is still the AI assistant from {{customer}}‘s recruiting team (Arbi, by Neuroscale). We’re moving to SMS for faster scheduling. Reply STOP anytime.”

​

Required elements (checklist)

• Identity of the system as AI (not human). “AI assistant,” “automated assistant,” or equivalent.
• Operator identity — Neuroscale and the Customer-employer on whose behalf the outreach is made.
• Purpose — recruiting outreach about a specific role.
• Path to a human — reply keyword, email, phone, or equivalent.
• Path to opt out — STOP / UNSUBSCRIBE / removal; SMS opt-out honored within 60 seconds.
• Privacy notice link — Customer’s privacy notice and/or Neuroscale’s Privacy Notice.

​

Honoring opt-outs

• SMS: Reply STOP, QUIT, UNSUBSCRIBE, END, CANCEL — auto-acknowledged within 60 seconds; no further messages.
• Email: Functioning unsubscribe link in every email; honored within 10 business days per CAN-SPAM and within 24 hours operationally.
• Voice: Press 9 / “stop”; no further automated calls; entry on internal Do-Not-Call list.
• Global Neuroscale suppression list: privacy@neuroscale.ai with subject “Global Outreach Suppression” — suppresses across all Customers.
• Sourcing Database removal: Distinct from outreach opt-out — see Art. 14 Indirect Collection Notice §10.

​

Variables

​

Cross-references

• Outbound Communications Policy — TCPA / CAN-SPAM / CASL / PECR rules.
• AI Acceptable Use Policy — operator-side AI labeling and transparency.
• Terms of Service §8.8 — Customer / Neuroscale outbound-communications allocation.
• Privacy Notice — overall data handling.

​

Version history