Use: the contracting baseline for enterprise customers; the data-processing terms are in the DPA Template and the product terms in the Terms of Service. Owner: General Counsel. Frameworks: SOC 2 PRM-1 (commitments externally communicated). Vanta slot:
msa-template.
Skeleton for GC to complete per deal. Bracketed sections are the negotiated terms. This is a template, not executed contract language — GC finalizes. Replace every <…>.
Parties
- Provider: NEUROSCALE LLC, 46175 Westlake Dr Ste 300, Sterling, VA 20165
- Customer: {{customer_name}}, {{customer_address}}
- Effective date: {{effective_date}}
1. Services
Neuroscale provides the Arbi platform and related services as described in the applicable Order Form and the Terms of Service.2. Orders & fees
{{orders_and_fees_terms}}3. Term & termination
{{term_and_termination_terms}}4. Confidentiality
Each party protects the other’s Confidential Information; obligations survive termination.5. Data protection & security
The Data Processing Addendum is incorporated by reference and governs processing of personal data. Neuroscale maintains the security program described in the Trust Center and, once issued, its SOC 2 report.6. Service levels
{{service_level_terms}}7. Warranties & disclaimers
{{warranties_and_disclaimers}}8. Limitation of liability
{{limitation_of_liability_terms}}9. Indemnification
{{indemnification_terms}}10. Governing law & disputes
{{governing_law_and_disputes_terms}}11. General
{{general_terms}}Signatures
Neuroscale Signature: _______________________________ Printed Name: {{neuroscale_signer_name}} Title: {{neuroscale_signer_title}} Date: ___________________________________ Customer Signature: _______________________________ Printed Name: {{customer_signer_name}} Title: {{customer_signer_title}} Date: ___________________________________Variables
| Variable | Description |
|---|---|
{{customer_name}} | Legal name of the Customer entity |
{{customer_address}} | Customer’s registered or notice address |
{{effective_date}} | MSA effective date |
{{orders_and_fees_terms}} | Order-form mechanism, fees, payment terms, and taxes |
{{term_and_termination_terms}} | Term, renewal, termination for cause/convenience, and effect of termination incl. data return/deletion per the DPA |
{{service_level_terms}} | Reference to the SLA where availability commitments apply |
{{warranties_and_disclaimers}} | Warranties and disclaimers |
{{limitation_of_liability_terms}} | Liability cap and exclusions — align with ToS §14 |
{{indemnification_terms}} | Indemnification terms |
{{governing_law_and_disputes_terms}} | Governing law (Virginia), venue, and dispute process — align with ToS §19 |
{{general_terms}} | Assignment, notices, entire agreement, order of precedence: Order Form > MSA > DPA > ToS |
{{neuroscale_signer_name}} | Full name of the individual signing on behalf of Neuroscale |
{{neuroscale_signer_title}} | Title of the individual signing on behalf of Neuroscale |
{{customer_signer_name}} | Full name of the individual signing on behalf of Customer |
{{customer_signer_title}} | Title of the individual signing on behalf of Customer |