Register Owner: CISO
Effective Date: May 8, 2026
Reviewed: On each role change and at least quarterly
Next Review: June 30, 2026 (Q2 2026 cycle — lands inside the initial Type II window)
Live on-call rotations and escalation lists live in Neuroscale’s Better Stack on-call schedule. The roles below are stable contact points; the people filling them rotate.

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Security & incident response

RoleContact
Security on-call (P0 / P1)Better Stack schedule
CISO / Head of SecurityCameron Wolfe — cameron.wolfe@neuroscale.ai
Email (any severity)security@neuroscale.ai
Slack#security-incidents

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Engineering

RoleContact
Engineering on-call (production issues)Better Stack on-call schedule
Production emergency (outage in progress, severe degradation)Page on-call directly via the Better Stack incident-reporting form — call / SMS / push, with auto-escalation if the primary responder does not acknowledge. Use this only for emergencies in progress; for security-incident reporting use the Security Incident intake (the intake also pages on-call via Better Stack).
CTO / Engineering LeadCameron Wolfe — cameron.wolfe@neuroscale.ai

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Executive

RoleHolderContact
CEOIshan Jadhwaniishan.jadhwani@neuroscale.ai
CFOSayantani Nandysayantani.nandy@neuroscale.ai
General CounselVGC LLP (outside counsel of record)legal@neuroscale.ai (routes to firm)
CHROSayantani Nandysayantani.nandy@neuroscale.ai
Role concentration. Cameron Wolfe holds CTO + CISO; Sayantani Nandy holds CFO + CHRO. SoD analysis: Role concentration & compensating controls. When a conflict-check would otherwise self-approve, escalate to the CEO.

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External

WhatContact
Cloud provider supportAWS Support and the assigned TAM
Outside counsel (acting General Counsel)VGC LLP — offices in New York, Los Angeles, San Francisco. Primary contact: Brandt Mori (bmori@vgcllp.com). Other engagement principals: Avery B. Kotler (akotler@vgcllp.com), James L. Greeley (jgreeley@vgcllp.com). Firm intake: info@vgcllp.com.
Insurance — cyberNone carried — risk-accepted (R-078), revisited on contract/funding/incident trigger per the Risk Register. CFO (Sayantani Nandy, sayantani.nandy@neuroscale.ai) owns the reassessment.
PR / crisis commsSayantani Nandy (sayantani.nandy@neuroscale.ai) — internal owner; engages an external firm if and when needed.

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Communication channels

Primary: Slack, email, video. If primary channels are compromised, use cell phone (numbers maintained in the on-call runbook).

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Version history

VersionDateDescriptionAuthorApproved by
1.0May 8, 2026Initial versionCameron WolfeIshan Jadhwani